Privacy Policy



Privacy Policy for Carpet Doctor
Effective Date: 10/1/2008

At Carpet Doctor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and home address provided when booking services or requesting information.
  • Payment Information: If applicable, we process payments securely but do not store credit card details.
  • Usage Data: Information about how you interact with our website, including cookies, IP addresses, and browsing behavior.

2. How We Use Your Information

We use your information to:

  • Provide and improve our carpet cleaning and repair services.
  • Communicate with you regarding appointments, promotions, or inquiries.
  • Enhance website functionality and personalize user experience.
  • Maintain security and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent customer information. However, we may share data with trusted third parties in limited cases, such as:

  • Payment processors to securely complete transactions.
  • Service providers assisting with business operations.
  • Legal authorities when required by law.

4. Security of Your Data

We implement security measures to protect your personal information. While we strive for security, no method is completely foolproof—please ensure safe online practices.

5. Your Rights and Choices

You have the right to:

  • Request access, correction, or deletion of your personal data.
  • Opt-out of marketing communications at any time.
  • Manage cookie preferences via browser settings.

6. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notifications.

7. Contact Us

If you have questions or concerns about our Privacy Policy, contact us at:

Phone: (813)927-2684